Astound Broadband was formed on January 24, 2018, with the purchase of Wave Broadband by private equity firm TPG Capital for $2.36 billion. The company is an internet service provider that provides high-speed internet at very low prices. The company also offers free webmail and competitive pricing. This article is all about Facts about Astound Broadband.
Facts about Astound Broadband No1: Astound Broadband is a regional brand
Astound Broadband is a regional cable and internet provider that will be rebranding soon. The company, which currently has five regional brands, will integrate operations under the new name. RCN, Grande, EnTouch, and Digital West will become part of Astound Broadband. The company plans to integrate these brands as a single brand with a new customer experience.
After the merger, Astound Broadband will be known as Astound Business Solutions. The company will also keep its existing sub-brands, such as Grande Communications in Texas and Harris Broadband in Central Texas. The company will also keep WOW! Brands in certain markets such as Central Texas and Illinois.
Astound Broadband is a regional cable and broadband provider that serves eight metro markets. Its services will focus on local communities and customer service. Astound will continue to focus on quality service, which is a vital need of many local residents. Astound broadband has been around for a long time. It was acquired by investment firm StonePeak earlier this year.
The company was established 25 years ago. It was originally called Wave Broadband, but the company changed its name to Astound Broadband. The name reflects the regional brand and aspirational qualities of the company. The company was originally scheduled to be rebranded in 2020 but was delayed by acquisitions.
Facts about Astound Broadband No2: It provides high-speed internet
Astound Broadband is an internet provider with multiple plans available across multiple locations. Prices vary by location and speed, and the company also offers no-contract options. Customers only pay month-to-month unless they decide to switch providers. The service also doesn’t charge a cancellation fee, but you’ll still need to buy your own equipment.
Currently, Astound Broadband provides cable Internet service in parts of ten states. In addition to cable Internet, Astound also offers digital TV and phone service.
Astound Broadband also supports Sonos smart speakers, which connect to WiFi and music. The company also provides phone services with unlimited nationwide calling. It’s important to remember that Astound Broadband prices can vary based on location, services, and additional equipment. Users will also have to account for surcharges and other charges, which can add up to $15 per month.
Astound offers a wide range of plans and speeds, including optic and coax networks.
The company also offers round-the-clock customer support and flexible contracts. While Astound isn’t a gigabit internet provider, its speeds are fast enough for serious gaming or HD content. It also allows up to twelve devices to be online at once.
For low-income families, Astound offers free Internet service through the Broadband Internet First program.
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Facts about Astound Broadband No3: It Provides Free Webmail
With Astound Broadband, you can check your email from anywhere in the world with their free webmail service. You can also report suspicious email abuse to Astound Broadband, and they will respond to your complaint within 24 hours. They also have a home phone portal, which you can use to manage your home phone service, view your messages, add contacts, and manage voicemails.
Chicago residents have two options when it comes to broadband service. They can use RCN or WOW! Chicago, which serves about two dozen communities around Chicago. For example, RCN Chicago is selling Internet services to new customers, while older customers can continue to use its cable video service. Keeping broadband in the name is part of the company’s growth strategy, reflecting industry trends. During the first nine months of 2021, traditional cable and satellite companies lost 5.1 million subscribers, partially offset by the growth of services.
Another advantage of Astound is that unlike Verizon, Astound doesn’t require a term contract with the company, which gives customers the option to shop around and find a better ISP. Washington, DC, residents may want to consider Verizon Fios, while Chicagoans may opt for Xfinity. Astound/RCN service is cheaper than Verizon DSL service, but the latter requires you to sign a term contract for the company.
Facts about Astound Broadband No4: Payment is easy and convenient with Astound Broadband.
The company accepts payments online, by phone, and through the mail. You can also pay in person by visiting their retail store. If you choose to, you can also pay using your debit or credit card.
Astound Broadband is an award-winning broadband provider. Their service offers gigabit speeds of up to 940 Mbps. It also offers Whole Home WiFi, a wireless technology that allows users to content throughout their homes. Astound Broadband also offers an Astound TV+ app that lets you watch live TV or on-demand content from anywhere in the world.
It offers low prices
It offers low prices on its initial plans, which are then adjusted based on your location and usage patterns. Your rates will usually go up once your introductory period ends, but you can always switch to a different service provider if you prefer. Additionally, unlike some other Internet providers, Astound doesn’t require a contract, so you’ll be free to leave whenever you want.
Apart from the low prices, Astound also offers exclusive add-ons for its customers. For example, with its Internet package, you’ll receive a free McAfee Internet Security Suite. With this package, as long as you have Astound’s internet modem, you’ll also get a free installation.
However, customers of Astound Broadband are less satisfied as compared to its rivals like Xfinity and Spectrum. It is ranked low in almost every category except for speed satisfaction, which is slightly above the national average. While Astound does offer lower prices, its TV plans can be expensive. However, if your budget is limited, this service may be suitable for you.
Astound Broadband offers several internet plans and packages that vary by speed and location.
Most of its plans are month-to-month, which means you won’t have to worry about making a commitment for months at a time. In addition, the company offers a Service Protection Plan (SPP) to protect you in the event of hardware problems.
Astound Broadband’s cable internet service is available in many metro areas. These include Chicago, Boston, and the Lehigh Valley in Pennsylvania. It also provides internet service. Internet service availability varies by location, so new customers can check availability by visiting the company’s website. In addition to cable internet, Astound also offers phone service and digital TV service.
Depending on your location, Astound Broadband offers bundles of cable and Internet services. These packages can cover a wide range of needs and include high-speed and unlimited data plans. Some packages even include installation. These bundles are perfect for businesses and residential customers.